Do I / we have to pay for counselling?

Our counselling service is private; we do not receive any grants or funding. Please contact us for further information regarding our fees.

How soon can you see us?

This will depend on your availability; there is usually a longer waiting time for evening appointments than daytime. We aim to see new clients within two to four weeks of their initial contact with us wherever possible.

How long is a counselling session?

Each session starts and finishes on time and lasts an hour.

How often do I attend?

It is generally agreed that you will get the best from your counselling if you are able to attend on a weekly basis. This is not always possible and we try wherever possible to accommodate a need for flexibility. It is important that attendance is regular.

How long does counselling take?

This will depend on your own personal needs and is something you might like to consider and agree with your counsellor. Some people find that six to eight sessions is all they need; others may require much longer.

Will the counselling be confidential?

We work within the ethical frameworks of the British Association for Sexual and Relationship Therapy (BASRT) and the United Kingdom Council for Psychotherapy (UKCP).

Do you work with children?

We do not see anyone under the age of 16 years but can offer information of services that are available for children and young people.

Are you qualified?

Our counsellors have undertaken extensive counselling training and are qualified to work with individuals and couples.

Will I have the same counsellor for each session?

Yes. If you are comfortable with your counsellor after your initial session, you can book on-going sessions with them.

Is there a limit to the number of sessions I can have?

This is something you might like to consider with your counsellor. Some people like to work within a structured time frame and decide how many sessions they would like to have from the outset. Others like to work with an open-ended contract. Some like to review their progress at regular intervals, re-contracting as they go.

Will I see a male or female counsellor?

The counsellors at C P Counselling are female. If you would like help to find a male counsellor or a counsellor in another location, please contact us and we will be happy to advise you.

Do you ever refer clients?

If we do not feel we are the best people to help, we will consider with you, the alternative choices available. We constantly update our information of other agencies available.

What if I need to cancel an appointment?

If you need to change or cancel a session, please let us know as soon as possible and we will do our best to offer you an alternative appointment.  Failure to keep an appointment or sessions cancelled at less than 48 hours notice will be charged at the full rate and a refund will not be available.

What is Psychosexual Therapy?

Psychosexual Therapy, or ‘sex therapy' is a specialised form of therapy especially relating to sexual problems for individuals or couples.

Can I attend alone?

You can attend alone or if you are in a relationship, you may like to attend with your partner. Many people find that working through the problem as a couple can be helpful. It is up to you and you may like to discuss this with your therapist.

Do I have to be referred by my GP?

No. Many people are referred by their GP but you can also make an appointment to see us regarding a sexual difficulty or problem without a referral from your doctor.

Can I call to ask questions about Psychosexual Therapy?

Whilst it would not be appropriate to discuss your particular difficulty in detail on the telephone, you are very welcome to call and discuss any aspects of our Psychosexual Therapy service: 01793 339482.

Do I / we have to pay for Psychosexual Therapy sessions?

Psychosexual Therapy is a private service within the C P Counselling Service. We do not receive any grants or funding from the NHS. Please contact us for further information regarding our fees.

How often do I attend?

To get the best from your therapy, we advise that you attend on a weekly basis. This is not always possible and we try wherever possible to accommodate needs for flexibility. It is important that attendance is regular.

How soon can you see us?

This will depend on your availability. There is usually a longer waiting time for evening appointments than daytime. We aim to see new clients within two to four weeks of their initial contact with us wherever possible.

How long is a counselling session?

Each session starts and finishes on time and generally lasts up to one hour; however we sometimes like to take a more detailed assessment which takes a little longer.

Common sexual problems?

Loss of sexual interest

Painful intercourse

Erectile difficulties

Ejaculation difficulties

Orgasmic difficulties

Vaginismus

Sexual Abuse

Sex addiction

How long does Psychosexual Therapy take?

It is difficult to say how long therapy will take as this will depend on your individual circumstances. Your therapist will work at your pace. It is not unusual for Psychosexual Therapy to take around 18 weeks although this is only an approximate guide. For some, it will be less and others may need longer. Your therapist will be able to advise you a little more when your have attended for your assessment session.

Do you ever refer clients?

If we do not feel we are the best people to help you, we will consider with you, the alternative choices available.

Will the Psychosexual Therapy be confidential?

We work within the ethical frameworks of the British Association for Sexual and Relationship Therapy (BASRT) and the United Kingdom Council for Psychotherapy (UKCP).

Do you work with children?

We do not see anyone under the age of 16 years but can offer information of services that are available for children and young people.

Are you qualified?

Our Psychosexual Therapists are experienced relationship counsellors who have undergone further specialised training which enables them to work specifically with individuals and couples experiencing sexual difficulties.

Will I have the same Psychosexual Therapist for each session?

Yes, if you are comfortable with your therapist after your initial session, you can book on-going sessions with them.

Will I see a male or female counsellor?

The therapists at C P Counselling are female. If you would like to find a male counsellor or a counsellor in another location, you can contact :

What if I need to cancel an appointment?

If you need to change or cancel a session, please let us know as soon as possible and we will do our best to offer you an alternative appointment.  Failure to keep an appointment or sessions cancelled at less than 48 hours notice will be charged at the full rate and a refund will not be available.

Do I / we have to pay for counselling?

Our counselling service is private; we do not receive any grants or funding.

Our fees are as follows:

Daytime 9am - 5pm                  £45.00
Evening session 5pm onwards   £50.00
Weekend sessions                     £55.00

How soon can I arrange an appointment?

This will depend on your availability; there is usually a longer waiting time for evening appointments than daytime. We aim to arrange an appointment for new clients within two to four weeks of their initial contact with us wherever possible.

How long is a telephone counselling session?

Each session starts and finishes on time and lasts an hour.

How often can I have a telephone counselling session?

It is generally agreed that you will get the best from your counselling if you are able to 'attend' on a weekly basis. This is not always possible and we try wherever possible to accommodate a need for flexibility. It is important that attendance is regular. 

Your counsellor will be happy to discuss this with you.

Can we use Skype?

Yes, C P Counselling supports the telephone facility.

Will the counselling be confidential?

Your telephone counsellor will be working to the United Kingdom Council for Psychotherapy (UKCP), code of ethics. What you say in your therapy session will be held in confidence within our agency. However, we would not agree to keep confidential any information that could lead to serious harm to yourself or a third party.

What if I want to cancel an appointment?

As with face-to-face counselling, if you need to change or cancel a session, please let us know as soon as possible.  If you need to change your appointment, we will do our best to offer you an alternative appointment. However, failure to keep an appointment or sessions cancelled with less than 48 hours notice will be charged at the full rate and a refund will not be available.

Do you work with children?

We do not offer counselling to anyone under the age of 16 years but can offer information of services that are available for children and young people.

Are you qualified?

Our counsellors have undertaken extensive counselling training and are qualified to work with individuals and couples

Will I have the same counsellor for each session?

Yes. If you are comfortable with your counsellor after your initial session, you can book on-going telephone sessions with them.

Is there a limit to the number of sessions I can have?

This is something you might like to consider with your counsellor. Some people like to work within a structured time frame and decide how many sessions they would like to have from the outset. Others like to work with an open-ended contract. Some like to review their progress at regular intervals, re-contracting as they go.

Who pays for the call?

You will be responsible for making the call for your telephone counselling, you may however use Skype if you have this facility.

What if I need to break off part way thorough a counselling session?

It is your responsibility to arrange your session so that you are free to get the best from your counselling session. No refunds can be given for sessions terminated early by the client.

How do I pay for the telephone counselling appointment?

Payment for telephone counselling can be made online with your credit or debit card through PayPal and will need to be processed before the start of your session time.  Once you have made your appointment, you can press the 'pay now' button on the telephone counselling web page.

Can couples have telephone counselling?

Yes.  We can arrange for a conference telephone call to enable you to have couple counselling if you are in different locations, or do not have the necessary facilities that will allow for both of you to call from your own home. 

Is the site secure?

The CPC online counselling facility was developed using industry standard Microsoft technologies. No personal information which could be used to trace an individual is ever stored or recorded online (which includes databases, local cookies, server side cookies, server sessions etc). Individual profiles are created against an encrypted profile ID which can only be identified by the counsellor against paper records kept in an offsite secure location. All online dialogue logs are purged at the end of every session. Payment can be made online through our secure encrypted (SSL) payment process in association with PayPal. All online financial transactions are processed and managed by PayPal.

 

How long is each counselling session?

Each session starts and finishes on time and lasts an hour. When you log in for your counselling session, you will find the site has its own clock to avoid any problems with time keeping.  You will not be able to enter the counselling room until 5 minutes before your counselling session time.

Will I have the same counsellor for each session?

Yes. If you are comfortable with your counsellor after your initial session, you can book on-going sessions with them

How many sessions will I need?

This is something you might like to consider with your counsellor. Some people like to work within a structured time frame and decide how many sessions they would like to have from the outset. Others like to work with an open-ended contract. Some like to review their progress at regular intervals, re-contracting as they go.

Will it be a male or female counsellor?

The counsellors at C P Counselling are female.

How soon can I have an appointment?

This will depend on your availability; there is usually a longer waiting time for evening appointments than daytime. We aim to book new clients within two to four weeks of their initial contact with us wherever possible.

Do you work with children?

We do not offer counselling to anyone under the age of 16 years but can offer information of services that are available for children and young people.

Do you ever refer clients?

If we do not feel we are the best people to help, we will consider with you, the alternative choices available. We constantly update our information of other agencies available.

How much does the email service cost?

The cost of your consultation with our professional counsellor or psychosexual therapist costs £30. This includes one reply which will be around 250 to 450 words. Payments are made though the PayPal secure website.

Is the email service confidential?

The service is set up to be as confidential and as safe as we can make it. You are not asked to give us your name, address, or any other identifying details about you (aside from a return email address), although PayPal will require some personal information to complete the credit/debit card transaction. The email address you are sending from is the one we shall reply to. If you would like us to reply to a different email address, please state this clearly in your email, and provide the preferred address.

If you have any specific questions on internet security, please feel free to email your comments and we will do our best to answer as quickly as possible.

 

Are you qualified?

Our counsellors have undertaken extensive counselling training and are qualified to work with individuals and couples.

The counselling sessions helped me discover my own identity. Although there were some hard weeks which were quite upsetting at times, it helped to make me understand who I was, to take care of myself and empower me so that I would have more tools to use in my relationship. I would definitely use this service again.

My counsellor was very understanding and helpful.

Excellent. My counsellor was good to work with and went at a pace that was appropriate for my stage and growth. I now have a greater ability to go forward and counsel myself. I would and will recommend my counsellor to anybody who feels counselling could be worthwhile.

My situation cannot be changed but my counsellor helped me deal with it. I felt so much better after the first session.

Thanks - It was a life saver.

I feel I can cope a lot better after having the sessions but know I still have a couple of obstacles to overcome. I feel a lot more confident knowing counselling is only a phone call away.

I really enjoyed my counselling sessions and believe that I have learned a lot from my sessions

You have helped me see things from another angle. I know I have still got a lot ahead of me to face but these sessions have really helped me talk about how I feel

The sessions have helped me to make sense of my experiences. I learned about the stages of bereavement. My counsellor was empathetic yet realistic; some of her comments and evaluations were so useful that I wrote them down afterwards.

I wouldn’t hesitate to come back to CP Counselling again and would recommend it to anyone who finds it hard to deal with difficult experiences alone.

I had heard that bad relationships could be turned round and made better than they had ever been however after a disastrous attempt at counselling previously I found it hard to imagine that we could find the right counsellor.  I found C P Counselling and found your service was very friendly and we wouldn’t have to wait months for an appointment.  We met our counsellor and found her knowledge and confidence assuring.  Although the process is hard and long I would advise anyone to see it through as the result is well worth it.  You have to trust that the counsellor knows what they are doing because you can’t ‘see it coming’.  We trusted our counsellor and our relationship is stronger than it ever has been.